The Agreement
Welcome to Shine Apparel. These Terms and Conditions ("Terms") govern your use of our website at shineappl.com and any purchases you make with us. By accessing our site or placing an order, you agree to be bound by these Terms in full.
Please read these Terms carefully before using our site. If you do not agree with any part of them, you may not use our website or services. These Terms apply to all visitors, customers, and anyone who accesses or uses our website.
These Terms are governed by and should be read alongside our Privacy Policy, which explains how we handle your personal information.
Who Can Use Our Site
Our website and services are intended for individuals who are at least 13 years of age. By using our site, you represent that:
- You are at least 13 years old, or have the consent of a parent or legal guardian
- You are not prohibited from using our services under any applicable law
- You will use our site only for lawful purposes and in accordance with these Terms
- Any information you provide to us is accurate, current, and complete
If you are making a purchase on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- Choose a strong, unique password and keep it secure
- Notify us immediately if you suspect unauthorized use of your account
- Do not share your account credentials with others
- You are responsible for all orders placed through your account
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.
Placing an Order
When you place an order on our site, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive an order confirmation email from us.
Pricing:
- All prices are listed in US dollars and are subject to change without notice
- Applicable sales tax will be calculated and added at checkout
- Promotional prices are valid only during the stated promotional period
- We reserve the right to correct pricing errors at any time
Payment:
- We accept major credit and debit cards processed through a secure, PCI-compliant payment provider
- Payment is charged at the time of purchase
- We do not store your full card details — all payment data is handled by our payment processor
- You agree to provide accurate billing information with each purchase
If your payment cannot be processed, your order will not be fulfilled. Please ensure your billing details are correct before submitting. Contact us at [email protected] if you experience any payment issues.
Delivery & Fulfillment
Our products are produced on demand and fulfilled through Printful, our print-and-ship partner. As a result, production times may vary. Please allow adequate time for your order to be made before shipment begins.
- Estimated delivery times are provided at checkout and are not guaranteed
- Shipping costs are calculated based on destination and order size
- We ship to most domestic and international destinations — availability is shown at checkout
- Once your order ships, a tracking number will be sent to your email address
- We are not responsible for delays caused by carriers, customs, or circumstances beyond our control
- Risk of loss or damage transfers to you upon carrier acceptance of the package
For international orders, you may be subject to import duties, taxes, or customs fees imposed by your country. These charges are your responsibility and are not included in our pricing.
Our Return Policy
Because our products are made to order, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. However, we stand behind the quality of our products.
Eligible for a replacement or refund:
- Items that arrive defective, damaged, or with a manufacturing error
- Orders that are lost in transit and confirmed undeliverable by the carrier
- Items that significantly differ from what was shown or described on our site
Not eligible for return or refund:
- Incorrect size or color chosen at the time of order
- Minor color variations due to screen display differences
- Orders with incorrect shipping addresses provided by the customer
- Items damaged due to improper care or use after delivery
To request a refund or replacement, please contact us at [email protected] within 14 days of delivery with your order number and photos of the issue. We will review your request and respond within 5 business days.
Our Creative Work
All content on our website — including but not limited to logos, graphics, product designs, photographs, text, and the overall look and feel of the site — is the property of Shine Apparel or our licensors and is protected by applicable intellectual property laws.
- You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent
- Our trademarks and brand elements may not be used without express written permission
- Product images are for illustrative purposes and may not be used commercially
Nothing in these Terms grants you any right or license to use our intellectual property beyond what is necessary to browse and shop on our website. Unauthorized use of our content may result in legal action.
What's Not Allowed
To keep our site safe and fair for everyone, you agree not to engage in the following while using our website:
- Using our site for any unlawful purpose or in violation of any applicable regulations
- Attempting to gain unauthorized access to our systems, accounts, or data
- Introducing viruses, malware, or other harmful code to our site
- Using automated tools (bots, scrapers, crawlers) without our explicit permission
- Submitting false, misleading, or fraudulent orders or information
- Impersonating another person or entity, including Shine Apparel staff
- Interfering with or disrupting the integrity or performance of our website
- Engaging in any conduct that could damage our reputation or business
Violations may result in immediate termination of your access to our site and, where appropriate, referral to law enforcement.
As-Is & As-Available
Our website and products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Shine Apparel disclaims all warranties, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties that our website will be uninterrupted, error-free, or free of viruses
- Warranties regarding the accuracy, completeness, or timeliness of any content on our site
Product colors shown on our website may vary slightly from physical items due to differences in screen settings and monitor calibration. We make every effort to display products as accurately as possible, but cannot guarantee exact color matching.
Our Liability to You
To the maximum extent permitted by applicable law, Shine Apparel and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
- Our total liability for any claim arising out of or relating to these Terms or your purchase shall not exceed the amount you paid for the product in question
- We are not liable for losses resulting from events beyond our reasonable control, including shipping carrier delays, natural disasters, or service outages
- We are not responsible for the content or practices of any third-party websites linked from our site
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, our liability will be limited to the greatest extent permitted by law.
Legal Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in North Carolina. By using our site, you consent to the personal jurisdiction of these courts.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.
Updates to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may notify you by email or by displaying a notice on our website.
Your continued use of our site after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically so you are aware of any modifications. If you do not agree to the revised Terms, please stop using our website.
Questions or Concerns
If you have any questions about these Terms and Conditions or need to report a concern, please reach out — we're happy to help.
Shine Apparel Legal & Support
Email: [email protected]
Website: shineappl.com
We aim to respond to all inquiries within 3–5 business days.